Systems Thinking Training Course
Title | Systems Thinking |
Duration | 0.5 day |
Description | Defining, managing and improving any organisation as a system. This course is about systems, not IT systems, but the way that organisations should be viewed as inter-related, inter-dependent and inter-connected systems. |
Attendees | This course is aimed at managers and leaders who need to understand the system that they are controlling. The ideal class size is 5-15 people. |
Mission | Understand systems and the perils of fragmentation Recognise sub-optimisation Identify the end to end customer journey |
Deliverables | Recognise the elements that make up a system Understand how to avoid sub-optimisation |
Process | A mix of presentation, exercises and discussion, focusing on examples to make the topic real |
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